Data Loader - Part 3: Importing new records

A great way to get new records into your Propertybase ORG is to use the import functionality within the Data Loader.

Backup your Data!! Before you import anything new please create a Backup or export the object your are importing to and export all fields. This way you can have a backup if you mess anything up, because there is no undo function in the DL.

The following are the steps to get your data in the system:

  • The first step, as stated in our article "Data Loader - Part 2: What to know before you import",
    is to prepare your CSV file with all the records that will be imported into your org.
    Make sure that all data is cleaned up and is entered with the correct format in your CSV file depending on the corresponding field type.
  • The easiest way to make sure your fields are mapped correctly is to use the API name of the field as the header of your column. This way you can auto map the fields and save time.
  • Next you will need to open the Data Loader, select Insert and use your Propertybase login credentials to start.
  • Once logged in you have to choose the object you want to import into, in this case we will import to the Accounts (Company) object.
    Click the browse button to select the document (.csv) that you have prepared.
    Then click Next. 

  • The next step is a very important part of the Import, which is the mapping of the fields. On the left-handed side of the table are the fields you have recently updated from your file. On the right-handed side will be the fields that are going be matched in Propertybase.  Click on Create or Edit Map.
  •  Select Auto-Match Fields to Columns. This should map all of your API field names from your CSV file to the fields that will be in Propertybase. If for some reason all of the fields are not auto mapped you can drag and drop the remaining fields in place.

  • On the next page you will be prompt to select the directory of where your success and error files will be saved.
    The desktop is selected as default. Next click Finish.
  • The Import will begin, when finished the success and error files will provide you with the details of each record. If for some reason some records weren’t imported you can check the error file to see exactly why.
    Then you can fix the file and reimport these specific records.

Having issues with mapping fields in the Data Loader?
Check out this helpful video



Importing Contacts - Individual Clients

When importing individual contact records 2 important fields will need to be added to your CSV file for upload: "RecordTypeID" and "pba__SystemIsIndividual__c".

  1. RecordTypeID will need to be set to contain its appropriate ID.
    To do this you will need to go to
    Setup > Customize > Contacts > Record Type > Individual Client.
    Then in the URL of the page you will find the ID of the record type:


  2. The field "pba__SystemIsIndividual__c" needs to be set TRUE

Importing Contacts - Company Contacts

Importing Company Contacts consists of a 2 step process when using the Data Loader. The first step is to import the Companies (Accounts) that the contacts are associated to.Then use the salesforce id's generated by the system and associate them to the contacts in your contact file. 

Step 1 - Import Companies

Create a CSV file for the company records and include all necessary data. Use the data loader with the Insert function to upload the companies to Propertybase. After the import is completed a success file will be generated containing the Salesforce ID's that have be created for each record. This ID is key for matching the contact records in the system.

Step 2 - Match Companies to Contacts and Import 

Utilizing the success file with the ID's match them to the contact record. This is can be done using the Vlookup function in Microsoft Excel. It is possible to use the Company name found in the contact file to use as the identifier for the ID mapping. The field to be map the contact ID's to in Propertybase to is called: AccountID. Once this is complete save a CSV file and import the contacts. 

The contacts will then be associated to the companies correctly.

Tip: Check out this great video series on using the Data Loader!

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