Used Data Storage over 100% - Limit Exceeded Follow
Every customer has a specified amount of data (records) and file storage available for their Propertybase org, this varies based on the number of users.
| Data Storage Minimum per Org | Data Storage Allocation per User | File Storage Allocation per Org |
|---|---|---|
| 10 GB | 20 MB | 10 GB |
Salesforce audits this from time to time and will notify Propertybase clients about when the limits to their data storage are being reached. Once they do Salesforce will block any further data from being created in your org and you will need to take action to become compliant.
View Storage Usage
To view your org’s current storage usage from Setup, enter Storage Usage in the Quick Find box, then select Storage Usage. The page shows the available space for data storage and file storage, the amount of storage in use per record type, the top users by storage usage, and the largest files in order of size. To view what types of data a particular user is storing, click that user’s name.
Admins can view storage usage on a user-by-user basis.
- From Setup, enter Users in the Quick Find box, then select Users.
- Click the name of any user.
- Click View next to the Used Data Space or Used File Space fields to view that user’s storage usage by record type.
Data storage and file storage are calculated asynchronously and your org’s storage usage isn’t updated immediately. Keep this in mind if you import or add many records or files.
Individual users can view their own storage usage in their personal information.
The Storage Usage page shows current usage only. There’s no standard way to track your org’s historical storage usage.
Options
There are two options to become compliant
- Delete low value or non-required data/records or files and free up unnecessary used space.
- Get in touch with your account executive to order additional Data Storage.
Detailed Email Event Retention Setting
Version 1.831 of Propertybase introduced a new option in Control Centre to enable the system to reduce data storage automatically for clients that have a large amount of records relating to historical email events. You can now configure retention period for detailed mass email campaign event data.
- New setting for how long detailed mass email campaign event records are retained
- Choose 30 days, 90 days, or forever
- Records older than the chosen threshold are deleted automatically on a schedule
How to Enable:
- Go to Control Center → Propertybase Services.
- Select a retention period for detailed email event records.
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